{"id":20,"date":"2021-10-12T15:51:26","date_gmt":"2021-10-12T12:51:26","guid":{"rendered":"https:\/\/wisie.co\/?page_id=20"},"modified":"2022-01-13T14:38:40","modified_gmt":"2022-01-13T12:38:40","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/wisie.co\/en\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\r\n<p><br \/>We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.<\/p>\r\n\r\n\r\n\r\n<p>To be eligible for a return, your item must be in the same condition that you received it,\u00a0 unused, with tags, and in its original packaging. You\u2019ll also need the receipt or proof of purchase.<\/p>\r\n\r\n\r\n\r\n<p>To start a return, you can contact us at hello@wisie.co. If your return is accepted, we\u2019ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.<\/p>\r\n\r\n\r\n\r\n<p>You can always contact us for any return question at hello@wisie.co.<\/p>\r\n\r\n\r\n\r\n<p><strong>Damages and issues<br \/><\/strong>Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.<\/p>\r\n\r\n\r\n\r\n<p><strong>Exceptions \/ non-returnable items<br \/><\/strong>Certain types of items cannot be returned, like custom products (such as special orders or personalized items).<\/p>\r\n\r\n\r\n\r\n<p>Unfortunately, we cannot accept returns on sale items or gift cards.<\/p>\r\n\r\n\r\n\r\n<p><strong>Exchanges<br \/><\/strong>The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.<\/p>\r\n\r\n\r\n\r\n<p><strong>Refunds<\/strong><br \/>We will notify you once we\u2019ve received and inspected your return, and let you know if the refund was approved or not. If approved, you\u2019ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it,\u00a0 unused, with tags, and in its original packaging. You\u2019ll also need the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-20","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy - Your Digital Business Card<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wisie.co\/en\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Your Digital Business Card\" \/>\n<meta property=\"og:description\" content=\"We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 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